Any successful Establishment in the pursuit of providing service(s) will experience many people gathered waiting to be served. In such cases, it becomes essential to have some means of forming Queues in an orderly fashion to ensure that the people are served on first-come-first-serve basis. It is definitely not desirable to form physical queues. Instead everybody can be assigned a number (Token) indicating their turn and allow them to estimate and manage the waiting time in their own way without having to stand in a line.

The Token Management System is designed to address the above mentioned requirement. This system helps in issuing a Token, segregating the tokens for different services, routing them to proper service provider and enables the service provider to announce a token number chosen from a particular queue both visually and orally.